What is an identity exception?

An identity exception refers to a situation where there is a problem in computing a user's identity information. This can occur when the data related to an identity—such as attributes, roles, or access rights—does not align with the expected criteria or policies set within the identity governance framework. It highlights discrepancies or inconsistencies in identity data that can lead to an inability to correctly assess a user's status, access permissions, or compliance with governance policies.

In the context of identity management, these exceptions need to be identified and resolved to ensure that the identity lifecycle processes function properly. For instance, if a user's attributes are mismatched due to incorrect data input or synchronization issues, it can lead to operational challenges in providing secure and appropriate access.

Understanding and managing identity exceptions is crucial in identity governance as it helps organizations maintain a secure and compliant environment while ensuring users have the necessary access to perform their roles effectively.