What type of access can users request in the Request-driven provisioning process?

In the Request-driven provisioning process, users can request access to accounts or password changes, making this the correct choice. This process is designed to allow users to initiate requests for permissions or modifications associated with their accounts seamlessly.

Access requests typically include the ability to obtain new accounts for systems, applications, or resources, as well as the capability to modify existing account information, such as changing passwords. The focus is on managing and facilitating user access to the necessary resources for their roles within the organization.

The other options do not align with the primary function of request-driven provisioning. For instance, system upgrades are usually managed by IT departments rather than individual user requests. Document access is often governed by specific permissions and may not be solely requested through a typical access request process. Similarly, terminating accounts is generally an administrative function rather than a user-initiated process in the context of standard provisioning requests, making it outside the typical scope of what users are empowered to request directly.