Which of the following is NOT a step in fixing an uncorrelated account?

The focus of addressing uncorrelated accounts in SailPoint Identity Now revolves around reconciling accounts to ensure they are correctly associated with the appropriate identities. The process usually involves examining the discrepancies, making necessary updates, and then re-importing the corrected information back into the system.

Downloading the uncorrelated account's file is a crucial first step, as it allows for a detailed review of the discrepancies that need to be addressed. Once the necessary changes are made, importing the updated file into Identity Now is essential to update the system with the corrected associations.

Deleting the account entirely does not resolve the issue of uncorrelated accounts. This action would remove the account from consideration but does not address the underlying discrepancies or re-establish the correct mappings, which is the goal of the fixing process. Thus, deleting the account fails to contribute to the resolution of the problem at hand, making it the action that does not align with the standard protocol for fixing uncorrelated accounts.